Frequently asked Questions

We’ve done our best to answer some important questions related to our website. Feel free to reach out to us if you have questions that aren’t listed here.

We have Exclusive & Non-Exclusive Covers on the website. If you purchase an Exclusive Cover, then, YES! It’s yours and we remove the option for customers to purchase the cover. 

Our Non-Exclusive Covers can be purchased multiple times. We provide all customers with “Fully Layered” Photoshop Files which allow them to make the cover their own. 

We have customisation options which allow the customer to further “customise” an Exclusive or Non-Exclusive Cover. 

Yes! We provide a fully layered photoshop psd file with every cover download that gives you the ability to edit the cover as you like.  

All templates on Premade Pixels are designed using Adobe Photoshop. Download a Free Trial of  Adobe Photoshop:

All templates can also be opened and used with Affinity Designer or PhotoPea

Yes!!! No questions asked, all templates are designed using Industry standard specifications and are ideal for printing and for web usage. Our templates are trusted by thousands of buyers and users. You’ve got nothing to worry about. 

Yes! You’ll need to create a user account to start downloading. It takes seconds to create a new account. 

If you are a NON-MEMBER, there are NO limits to the templates you can purchase.
If you are a member, you can download 1 template a day only. Please see our memberships for more details. 

Yes! and frequently too. Subscribe to our newsletter and you’ll get to know when we have our discounted sales. 

We do accept requests for templates you’d like to see on the website. If you want an exclusive template design for your project, head on over to our Design-Project page where we accept custom projects.

Correct, some covers are created with AI. However, once an AI image is generated we use all our photoshop skills to bring life to the already generated image. We don’t sell AI images as they are generated. We never will. 

Here’s what one buyer had to say. 

“Awesome! At first, I thought the template would be very basic because it looked like AI-generated art. It was a pleasant surprise to find that even if it started with an AI generation, the artist did quite a lot of work on it to make it look this way, which is evident in the PSD file.”

At the moment we only accept payments via Paypal

No! You cannot resell the templates or modify the templates and resell them. You can use them for your projects both personal or commercial. 

Cancelling PayPal Subscriptions Please also see this article on 1. Log in to your PayPal account. 2. Click the ‘Settings’ icon at the top of the page. 3. Click Payments. 4. Under ‘Manage Upcoming Payments’, click Pre-approved Payments. 5. Use the filter to select the seller whose agreement you want to cancel and click Cancel. 6. Click Cancel Profile to confirm your request.

Unfortunately, we don’t offer refunds on digital goods (templates). Once you download a template, it’s yours. This is because while digital products can be downloaded they cannot be returned like a physical product, and the same goes for any digital services offered.

This happens when the required fonts are not yet installed on your computer. Fixing this error requires that you install the required fonts.

Tip: If the error appears, Click “Cancel” and install the required fonts.

Where can I find the required fonts?

Each template has the required fonts listed on the item page or in the Documentation folder included in the download. Alongside each of the required fonts will be a download link for non-system fonts. Reach out to our support team if you face issues. 

Prices may vary for Premium Templates. Prices are usually constant for Non-Exclusive Templates. 

Yes! If you are unable to make a payment or having issues while downloading a template.

After making your purchase you will directed to a “Checkout/Order Recieved Page” which will display your order. In the Download section you will see the “Cover” you just downloaded (a black button with white text). 

Alternatively, you can go to “Your Account” – Downloads. You will see a complete list of all the downloads / purchases you’ve made with premadepixels.

Still nothing? No Luck?

We really thought you’d find something here, contact us and we’ll get back to you as soon as possible.